AXACT: Executive ⁄ Senior Executive – Sales & Support (Salary range Rs. 28,550 to 54,330, pick and drop service + PF + EOBI + life insurance + self, family and parents’ medical insurance and upto 10 salary bonuses annualy)

Tuesday, June 22, 2010 Leave a Comment

Executive ⁄ Senior Executive – Sales & Support
(Salary range Rs. 28,550 to 54,330, pick and drop service + PF + EOBI + life insurance + self, family and parents’ medical insurance and upto 10 salary bonuses annualy)


Job description for this position


Responsible for providing quality sales and customer support services through inbound and outbound calls, live chat and emails on the basis of provided guidelines.




Nature of Work

Axact is one of the global leaders in International Communication. The Offshore Communication is a department that works internationally 24/7 on Inbound and Outbound Sales & Support calls, emails and live chat. In order to expand its global outreach, Axact is looking forward to working with some of the finest individuals with excellent communication and selling skills - individuals who have desire to learn, develop, excel and achieve the highest standards. Working on strict deadlines, the individuals must be target oriented and highly motivated and have a flair for accepting challenges. If you have these qualities, you will surely be a part of the vibrant team of Axact.



Suitable Profile for this Program

  • Preferably graduate. O & A level educational background preferred
  • Experience in handling international clients via telephone, email and live chat.
  • Candidates with foreign education and experience are also encouraged to apply
  • Must be available to work in all shifts (Morning, Evening & Night).



Skills required for this position

  • Excellent selling skills with proven track record of B2B and B2C sales
  • Excellent verbal communication and comprehension
  • Neutral or non-inflicted American or British accent.
  • Basic computer, Internet search and written communication skills.


Remuneration Package under this Program

The remuneration package under this position is incomparable. Package details are listed below:
Gross Salary: Rs. 28,550 to 54,330
Bonus: Up to 10 salary bonuses in a year
Total Package: Rs. 52,340 to 99,605

Benefits (Other than the total package mentioned above):
  • Pick and drop service
  • Provident fund
  • Employees' old-age benefit fund to aid you after retirement
  • Financial support plan - In case of any mishap to you, your dependents will be entitled to fixed monthly financial support equivalent to approximately half the amount of your salary for the rest of their lives
  • Top-notch medical and healthcare plan for you, your spouse, your kids and your parents encircling all major hospitalization expenses
  • Entitlement to use gym, movie theater, library, salon, cafeteria, hut and many other facilities



Training & Development for this position:

Coaching & Mentoring:

You will get the opportunity to work with the most talented people in the filed of offshore communication. Each day you’ll be learning new things by working on new ideas. Frequent feedback from your mentors will whet your skills and bring perfection to your work.
Trainings:

Opportunity to acquire work specific, personal development and company related certified trainings. In addition, you will also get the chance to attend many other certified technical, soft skills and leadership training programs.
Quantifiable Performance Evaluation:

Axact has a unique performance evaluation system; our quantifiable performance evaluation criterion will make your performance transparent so you will have the opportunity to perfect your talent.

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